Customer service: +7 (495) 784-61-37
Mon-Fri from 10.00 to 18.30

Help us make CloudLITE better!

Why us?

We guarantee the availability and performance of CloudLITE cloud resources in our SLA, which is part of the contract.

99.95% uptime per annum
Downtime: no more than 4.38 hours per year = no more than 21.56 minutes per month
CPU up to 1200 MIPS/core
Hard disk drive system up to 100 IOPS/320GB
CloudLITE cloud infrastructure technical support 24x7x365 (6)
Ticket response time - 20 minutes*
Fines in case of non-compliance with SLA up to 100% of the monthly cost of the service/resources**


* On weekdays, from 10.00 to 18.30, according to the SLA.

**Compensation is provided only in the form of additional days/months of service of the affected virtual infrastructure and can not be paid in cash or credited to the customer account in the form of money.

Тariff 1 1 vCPU | 1 GB RAM | 30-80 GB SSD